All Rights Reserved. Fixer Aligners is trademark and/or services of Fixer Expert Services (11685890), Inc. or one of its subsidiaries or affiliated companies and may be registered in the UK and/or other countries.
PRIVACY POLICY
LAST UPDATED: OCTOBER 24, 2020
introduction
In general, you can visit our sites without telling us who you are or revealing any personal information about yourself. There are times, however, when we may seek information from you, about yourself or someone you know, such as name, email address and/or home address. It is our intent to let you know before we collect such personal information from you on the internet and to get your consent to process such information where required.
By using our sites, you consent to our collection, use, disclosure, transfer and processing of personal data in accordance with this privacy statement.
Information we collect from you
We collect the following kinds of personal information and sensitive information about customers, patients (former, potential and current), patients’ parents/guardians, physicians, and website visitors when you register to become a member of our sites.
Contact details such as your name, address, phone number, and email address.
Information to help us treat you such as age, gender, and health information regarding your teeth, including images of your teeth and face. We will notify you of such purposes at the time that we request to collect personal data or sensitive information from you and will only collect the information that is strictly necessary to fulfil those purposes.
Where we collect health information or other kinds of sensitive data via our sites, we will ask for your explicit consent.
We will also collect information about your use of our sites as described in the section “cookies and advertisements” below.
On occasions you may choose to provide us with personal data about other people so that, for example, we can contact them with information about us. You must only share their personal data with us if you have obtained their consent and permission to do so.
What do we do with the information we collect?
The personal information we gather from your use of our sites or provided by you may be used:
- To set up and otherwise manage your member account in our sites.
- To allow you to use, purchase, book and/or download products and services such as for example the purchase of cleaning supplies.
- To provide you with information about our products, services, news and events.
- To provide details of physicians and their practices and submit contact requests to them.
- To invite you to take part in our surveys or become a member of a fan club (where applicable).
- To gather demographic information about user trends, such as age, gender, and general income levels.
- To provide certified physicians with information on actual or prospective patients.
- To analyze use of our services and products, develop new services and products, and customize our products, services and other information we make available.
- To use content uploaded to the app to share via social media and make copies of your content to advertise Fixeralign on the internet, on tv, in publications or in any other medium. We will never display your name in any promotional material we create, but you should be aware that other people may still recognise you from your photograph.
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. Where we have entered into a contract with you, such as to provide you with our Fixeralign goods and services, we will process your information to perform that contract. In other circumstances we may process your information for the legitimate business interests of fixer such as marketing or improving our products and services, provided that these interests are not overridden by your rights. We will make it clear to you at the time of collection what our legitimate interests are.
We do use a robust combination of data sources (online, orders, customers, etc.) To get a full picture of our product and marketing efforts. This data is only for our efforts and we do not share your information with other businesses for them to use for purposes other than their work with us.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Who do we share your personal information with?
We partner with other businesses to assist us in our marketing, communications, storage, and sales efforts, and may share information about you for these purposes. These partners are not allowed to use your information for any purpose other than doing business with fixer. A list of our current service providers is available by contacting privacy@fixeraligners.com:
We may also share your information with other fixer companies to carry out the purposes described in “what do we do with the information we collect?” a list of our group of companies is available by contacting privacy@fixeraligners.com.
In addition, any information we collect, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of our business assets.
We may also disclose personal information about you if we believe that doing so is legally required or is necessary to protect our property or other legal rights (including but not limited to enforcement of our agreements or the rights of property of others).
We may also share your information if you consent to us doing so.
How long do we keep your information?
We retain personal information where we have an ongoing legitimate business need to do so (for example, to provide you with Fixeralign goods and services or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Cookies and advertisements
When you visit our website, we may collect certain information automatically from your device. In some countries, including countries in the european economic area, this information may be considered personal information under applicable data protection laws.
Specifically, the information we collect automatically may include information like your ip address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. Country or city-level location) and other technical information. We may also collect information about how your device has interacted with our website, including the pages accessed and links clicked.
Collecting this information enables us to better understand the visitors who come to our website, where they come from, and what content on our website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our website to our visitors.
Some of this information may be collected using cookies and similar tracking technology. Please refer to Cookies & Ads for further information
Children’s privacy
At fixer, we do not intend to collect any information from children under the age of thirteen (13), unless the information is collected from a parent or guardian. While we cannot stop a child from accessing the sites, we do not collect any personal information without making it clear that the person providing the information must be at least 13 years old. If you have questions about our sites collecting information from children, please contact us at privacy@fixeraligners.com.
Please note that the age threshold mentioned above may vary depending on applicable legal requirements in your country. If this is the case, we will indicate it accordingly at the time of collection.
Links to other sites
Our sites may contain links to other websites merely as a convenience. Fixer is not responsible for the privacy practices or the content of such other websites, and inclusion of links does not mean we endorse the information or company. This means that if you connect to another site through our sites, we are not responsible for and we cannot control what they do with your information.
Also, you may have the opportunity to share your information with other websites, such as social media sites. We may provide a convenient link to let you do this easily, but we are not responsible for and we cannot control their website or your posts/sharing. You are encouraged to review the privacy policies and information collection practices of these other websites and social media sites.
Marketing and do not contact
We may send you information about us from time to time if you have given us your consent (where required).
Fixer provides you the opportunity to request to stop receiving electronic communications from either fixer or our partners by withdrawing your consent. If you do not want to receive communications from us, please tell us when we collect your information or write us at any time remove@fixeraligners.com and Make sure to include your country location. you may also use the convenient unsubscribe feature included with emails. Please allow us enough time to process your request.
Keep in mind, this withdrawal of consent does not apply to necessary communications, such as responding to an inquiry, and is revoked if you later request information from us, for example, if you sign up to receive news alerts from us.
International data transfers
Fixer operates globally and we may therefore transfer your personal information to other countries where fixer operates, including countries other than your country of residence. Your personal data may also be stored on our servers which are located outside your country of residence. However, we will continue to protect your information in accordance with this privacy statement and our Binding corporate rules.
Security
Our sites have security measures in place to try to protect against the destruction, loss, misuse and alteration, unauthorised disclosure or access of the information under our control. Our web portals, such as the Fixeralign doctor site, transmit patient information (including any personal data) securely via https. These portals require customer accounts and are not available to the general public.
Your rights
If you have rights concerning access, disclosure, amendment, or deletion (as determined by applicable law), you may contact us at privacy@fixeraligners.com
Updates
We may update this statement from time to time. Notice of such update and/or modification will be provided on our sites or to you directly if required by law. We encourage you to periodically review this statement to stay informed about how we collect, use and share personal information. If you do not agree to these changes, please do not continue to use the sites.
Contact us
If you have any questions about this privacy statement, the practices of our sites, your information, or your rights regarding your information, or your dealings with our sites, please contact us at contact@fixeralignersers.co.uk